Introduction

With the following privacy policy, we would like to inform you about the types of your personal data (hereinafter also referred to as "data") that we process, for what purposes, and to what extent. This privacy policy applies to all personal data processing we carry out, both in the context of providing our services and particularly on our websites, in mobile applications, and within external online presences such as our social media profiles (hereinafter collectively referred to as "online offering").

The terms used are not gender-specific.

Last updated: September 2025

Controller

BS Parts AG
Buechstrasse 18
CH-8645 Jona

Email address:

info@bsparts.ch

Overview of Processing
Types of processed data
  • Inventory data.
  • Payment data.
  • Contact data.
  • Content data.
  • Contract data.
  • Usage data.
  • Meta/communication data.
Categories of data subjects
  • Customers.
  • Prospective customers.
  • Communication partners.
  • Users.
  • Business and contractual partners.
Purposes of processing
  • Provision of contractual services and customer support.
  • Contact inquiries and communication.
  • Security measures.
  • Office and organizational procedures.
  • Administration and response to inquiries.
  • Provision of our online offering and user-friendliness.
Relevant legal bases
  • Performance of a contract and pre-contractual inquiries (Art. 6(1)(b) GDPR) – The processing is necessary for the performance of a contract with the data subject or to carry out pre-contractual measures.
  • Legal obligation (Art. 6(1)(c) GDPR) – The processing is necessary for compliance with a legal obligation.
  • Legitimate interests (Art. 6(1)(f) GDPR) – The processing is necessary for the purposes of legitimate interests, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

In addition to the data protection regulations of the GDPR, national data protection laws in Switzerland also apply, particularly the Federal Act on Data Protection (FADP), especially when only Swiss citizens are affected.

Security Measures

We take appropriate technical and organizational measures in accordance with legal requirements, considering the state of the art, implementation costs, and the nature, scope, and purposes of processing as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons.

These measures include securing the confidentiality, integrity, and availability of data through control of physical and electronic access, access control, input control, disclosure control, availability control, and separation control. We also have procedures in place to enforce data subject rights, data deletion, and response to data threats. Furthermore, we consider data protection by design and by default in hardware, software, and process development.

SSL Encryption (https): To protect your data transmitted via our online offering, we use SSL encryption. Encrypted connections can be identified by the prefix "https://" in your browser’s address bar.

Disclosure of Personal Data

In the course of processing, personal data may be disclosed to or received by other entities, companies, independent organizational units, or individuals. These recipients may include service providers or content providers involved with IT tasks. In such cases, we observe legal requirements and conclude appropriate contracts or agreements to protect your data.

Data Processing in Third Countries

Data is only processed in third countries (i.e., outside the EU or EEA) in accordance with legal requirements. This occurs only with consent, legal obligation, or appropriate safeguards such as adequacy decisions, standard contractual clauses, certifications, or binding corporate rules (Art. 44–49 GDPR).

More information: EU Commission Data Protection Page

Deletion of Data

Data we process will be deleted in accordance with legal requirements as soon as their consent is revoked or other authorizations lapse (e.g., when the data is no longer needed for its purpose).

If data is not deleted due to legal requirements, its processing will be restricted. This means the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for tax or commercial reasons or for the establishment, exercise, or defense of legal claims or to protect the rights of another person.

Our data protection information may also include further details on the storage and deletion of data that primarily apply to the respective processing activities.

Use of Cookies

Cookies are small text files or other storage markers that store information on end devices and read information from the end devices. For example, to store the login status in a user account, the contents of a shopping cart in an online shop, the accessed content, or used functions of an online offer. Cookies can also be used for various purposes, such as ensuring the functionality, security, and convenience of online services, as well as for analyzing visitor traffic.

Notes on Consent: We use cookies in accordance with legal requirements. Therefore, we obtain prior consent from users unless this is not required by law. Consent is particularly not necessary if storing and reading the information, including cookies, is absolutely necessary to provide the users with a telemedia service (i.e., our online offer) explicitly requested by them. The revocable consent is clearly communicated to users and contains information on the respective cookie usage.

Notes on Data Protection Legal Basis: The legal basis on which we process users’ personal data using cookies depends on whether we ask users for consent. If users consent, the legal basis for processing their data is the declared consent. Otherwise, the data processed using cookies are based on our legitimate interests (e.g., in the economic operation of our online offering and improving its usability) or, if done in the context of fulfilling our contractual obligations, when cookies are required to fulfill our contractual duties. We clarify the purposes for which cookies are processed within this privacy policy or as part of our consent and processing procedures.

Storage Duration: With regard to storage duration, the following types of cookies are distinguished:

  • Temporary Cookies (also: Session Cookies): Temporary cookies are deleted at the latest when a user leaves an online service and closes their device (e.g., browser or mobile application).
  • Permanent Cookies: Permanent cookies remain stored even after closing the device. For example, login status can be saved or preferred content directly displayed when a user visits a website again. Also, data collected via cookies can be used for reach measurement. Unless we explicitly inform users about the type and storage duration of cookies (e.g., during consent acquisition), users should assume cookies are permanent and storage duration may be up to two years.

General Notes on Withdrawal and Objection (Opt-Out): Users can revoke their given consents at any time and also object to processing according to legal requirements in Article 21 GDPR (further information on objection is provided in this privacy policy). Users can also declare their objection using their browser settings.

Further Notes on Processing Procedures, Methods, and Services:

  • Processing Cookie Data Based on Consent: We use a cookie consent management system through which user consents to cookie use and the named processing and providers can be obtained, managed, and revoked by users. The consent declaration is stored to avoid repeated requests and to prove consent according to legal obligations. Storage can occur server-side and/or in a cookie (so-called opt-in cookie or via similar technologies) to assign consent to a user or their device. Unless otherwise specified about cookie management service providers, the following applies: The storage duration of consent can be up to two years. A pseudonymous user identifier is created and stored with the time of consent, details about the scope of consent (e.g., which categories of cookies and/or providers), as well as browser, system, and device information.
Business Services

We process data of our contractual and business partners, e.g., customers and prospects (collectively referred to as "contractual partners"), within contractual and comparable legal relationships as well as related measures and communications with the contractual partners (or pre-contractually), e.g., to answer inquiries.

We process these data to fulfill our contractual obligations. This includes especially obligations to provide agreed services, any update obligations, and remedy warranty or other performance disruptions. Furthermore, we process data to safeguard our rights and for administrative tasks associated with these obligations as well as company organization. Moreover, we process data based on our legitimate interests in proper and economically sound business management, as well as security measures to protect our contractual partners and business operations from misuse, threats to their data, secrets, information, and rights (e.g., involving telecommunication, transport, and other auxiliary services and subcontractors, banks, tax and legal advisors, payment service providers, or financial authorities). Under applicable law, we only disclose contractual partner data to third parties insofar as necessary for the above purposes or to fulfill legal obligations. Further forms of processing, e.g., for marketing purposes, are communicated to contractual partners within this privacy policy.

Which data are required for these purposes is communicated to contractual partners before or during data collection, e.g., in online forms, by special markings (e.g., colors) or symbols (e.g., asterisks), or personally.

We delete data after expiration of legal warranty and similar obligations, i.e., generally after 4 years, unless the data are stored in a customer account, e.g., as long as legally required for archiving (e.g., for tax purposes usually 10 years). Data disclosed to us during an order by the contractual partner are deleted according to order instructions, generally after completion of the order.

If we use third-party providers or platforms to provide our services, the terms and data protection notices of the respective third parties or platforms apply in the relationship between users and providers.

Shop and E-Commerce

We process customer data to enable selection, purchase, or ordering of chosen products, goods, and related services, as well as their payment and delivery or execution. If necessary for order execution, we use service providers, especially postal, shipping, and delivery companies, to carry out delivery or execution to customers. For payment processing, we use banks and payment service providers. Required information is marked as such during the order or comparable acquisition process and includes information necessary for delivery, provision, and billing, as well as contact information for possible communication.

  • Types of Data Processed: Master data (e.g., names, addresses); payment data (e.g., bank details, invoices, payment history); contact data (e.g., email, phone numbers); contract data (e.g., contract subject, term, customer category); usage data (e.g., visited websites, interest in content, access times); meta/communication data (e.g., device information, IP addresses).
  • Affected Persons: Customers; prospects; business and contractual partners.
  • Purposes of Processing: Provision of contractual services and customer service; security measures; contact inquiries and communication; office and organizational procedures; management and response to inquiries.
  • Legal Basis: Contract performance and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR); legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR).
Provision of the Online Service and Web Hosting

To provide our online service securely and efficiently, we use services from one or more web hosting providers from whose servers (or servers they manage) the online service can be accessed. For this purpose, we may use infrastructure and platform services, computing capacity, storage space, and database services as well as security and technical maintenance services.

The data processed in the course of providing hosting services may include all information concerning users of our online service that is generated during use and communication. This regularly includes the IP address necessary to deliver online content to browsers and any inputs made within our online service or on websites.

  • Types of Data Processed: Content data (e.g., inputs in online forms); usage data (e.g., visited websites, interest in content, access times); meta/communication data (e.g., device information, IP addresses).
  • Affected Persons: Users (e.g., website visitors, users of online services).
  • Purposes of Processing: Provision of our online service and user-friendliness.
  • Legal Basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

Further notes on processing procedures, methods and services:

  • Collection of access data and log files: We ourselves (or our web hosting provider) collect data on every access to the server (so-called server log files). Server log files may include the address and name of the requested websites and files, date and time of the request, amount of data transferred, message about successful retrieval, browser type including version, user operating system, referrer URL (the previously visited page), and usually IP addresses and the requesting provider. The server log files can be used on the one hand for security purposes, e.g., to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and on the other hand to ensure the utilization and stability of the servers; Data deletion: Log file information is stored for a maximum of 30 days and then deleted or anonymized. Data whose further retention is required for evidentiary purposes are exempted from deletion until the respective incident is finally clarified.
Contact and inquiry management

When contacting us (e.g., via contact form, e-mail, telephone or via social media) as well as within the framework of existing user and business relationships, the details of the requesting persons are processed to the extent necessary to answer the contact inquiries and any requested measures.

The response to contact inquiries as well as the management of contact and inquiry data within the framework of contractual or pre-contractual relationships is carried out to fulfill our contractual obligations or to answer (pre-)contractual inquiries and otherwise based on legitimate interests in responding to inquiries and maintaining user or business relationships.

  • Types of data processed: Master data (e.g., names, addresses); contact data (e.g., e-mail, phone numbers); content data (e.g., entries in online forms).
  • Persons concerned: Communication partners.
  • Purposes of processing: Contact inquiries and communication; provision of contractual services and customer service.
  • Legal bases: Contract performance and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b GDPR); legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR); legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR).

Further notes on processing procedures, methods and services:

  • Contact form: If users contact us via our contact form, e-mail or other communication channels, we process the data communicated to us in this context to process the communicated concern. For this purpose, we process personal data within the framework of pre-contractual and contractual business relationships insofar as this is necessary for their fulfillment and otherwise based on our legitimate interests as well as the interests of the communication partners in responding to concerns and our statutory retention obligations.
Plugins and embedded functions and content

We integrate functional and content elements into our online offer that are obtained from the servers of their respective providers (hereinafter referred to as "third parties"). This can include, for example, graphics, videos or city maps (hereinafter collectively referred to as "content").

The integration always requires that the third-party providers of this content process the users' IP addresses, as without the IP address they could not send the content to their browsers. The IP address is therefore necessary for the display of this content or functions. We strive to use only such content whose respective providers use the IP address only for delivering the content. Third parties may also use so-called pixel tags (invisible graphics, also called "web beacons") for statistical or marketing purposes. Through the "pixel tags," information such as visitor traffic on the pages of this website can be evaluated. The pseudonymous information may also be stored in cookies on the users' devices and contain, among other things, technical information about the browser and operating system, referring websites, visit time as well as other information about the use of our online offer and be linked with such information from other sources.

Notes on legal bases: If we ask users for their consent to the use of third parties, the legal basis of data processing is the consent. Otherwise, users' data is processed based on our legitimate interests (i.e., interest in efficient, economical, and recipient-friendly services). In this context, we would also like to point you to the information on the use of cookies in this privacy policy.

  • Types of data processed: Usage data (e.g., visited websites, interest in content, access times); meta/communication data (e.g., device information, IP addresses).
  • Persons concerned: Users (e.g., website visitors, users of online services).
  • Purposes of processing: Provision of our online offer and user-friendliness; provision of contractual services and customer service.
  • Legal bases: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR).

Further notes on processing procedures, methods and services:

  • Google Fonts (retrieved from Google Server): Retrieval of fonts (and symbols) for the purpose of technically secure, maintenance-free and efficient use of fonts and symbols regarding up-to-dateness and loading times, uniform display and consideration of possible licensing restrictions. The font provider is informed of the user's IP address so that the fonts can be provided in the user's browser. In addition, technical data (language settings, screen resolution, operating system, hardware used) are transmitted which are necessary for the provision of the fonts depending on the devices used and the technical environment; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Website:https://fonts.google.com/; Privacy Policy:https://policies.google.com/privacy.
  • Google Maps: We embed maps of the service "Google Maps" from the provider Google. The data processed may include in particular IP addresses and location data of the users, which, however, are not collected without their consent (usually carried out within the settings of their mobile devices); Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; Website:https://cloud.google.com/maps-platform; Privacy Policy:https://policies.google.com/privacy; Opt-out option: Opt-out plugin: https://tools.google.com/dlpage/gaoptout?hl=de, settings for the display of advertising: https://adssettings.google.com/authenticated.
Change and update of the privacy policy

We ask you to regularly inform yourself about the content of our privacy policy. We adapt the privacy policy as soon as the changes of the data processing carried out by us make this necessary. We will inform you as soon as your cooperation (e.g., consent) or another individual notification is required due to the changes.

If we provide addresses and contact information of companies and organizations in this privacy policy, please note that addresses may change over time and check the information before contacting.

Rights of the data subjects

As a data subject, you have various rights under the GDPR, in particular those arising from Articles 15 to 21 GDPR:

  • Right to object: You have the right to object at any time for reasons arising from your particular situation to the processing of personal data concerning you which is carried out based on Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions. If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such advertising; this also applies to profiling to the extent that it is related to such direct marketing.
  • Right to withdraw consent: You have the right to withdraw any consent you have given at any time.
  • Right to information: You have the right to request confirmation as to whether personal data concerning you are being processed and to obtain information about this data as well as further information and a copy of the data in accordance with the statutory requirements.
  • Right to correction: You have the right to demand the completion of the data concerning you or the correction of incorrect data concerning you in accordance with the statutory requirements.
  • Right to deletion and restriction of processing: You have the right to demand that data concerning you be deleted without delay or, alternatively, that the processing of the data be restricted in accordance with the statutory requirements.
  • Right to data portability: You have the right to receive data concerning you that you have provided to us in a structured, common and machine-readable format or to request their transmission to another controller in accordance with the statutory requirements.
  • Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the provisions of the GDPR.
Definitions

This section provides you with an overview of the terminology used in this privacy policy. Many of the terms are taken from the law and mainly defined in Article 4 GDPR. The legal definitions are binding. The following explanations are primarily intended to aid understanding. The terms are sorted alphabetically.

  • Personal data: "Personal data" means all information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g., cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • Controller: The "controller" is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.
  • Processing: "Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. The term covers practically every handling of data, including collection, evaluation, storage, transmission or deletion.

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